Spotless has won the Feefo Trusted Service award, an independent seal of excellence that recognises outstanding customer service.
Spotless met the criteria of collecting at least 50 independent customer reviews between January 1st 2017 and December 31st 2017, with a Feefo service rating of between 4.0 and 4.4.
Spotless CEO, Roger Green, commented: “It’s a real honour to receive this award from Feefo. To be recognised for delivering exceptional experiences to our customers is a great achievement. We’ve been working hard to ensure our customers receive the best service possible, and being able to listen, understand and respond to their needs has enabled us to improve our offering in 2017. We’re looking forward to another successful year ahead in our 30th anniversary year.”
Speaking on this year’s award, Andrew Mabbutt, CEO at Feefo, commented: ‘The Trusted Service award has always been about recognising those companies that go the extra mile. Once again, we have seen many incredible businesses using Feefo to its full potential, to provide truly memorable experiences for their customers – and rightly being awarded with our most prestigious accreditation. I look forward to the continual success of the businesses that work in partnership with Feefo throughout 2018.’
Created by Feefo, the Trusted Service award is awarded only to businesses like Spotless who use Feefo to collect genuine ratings and reviews from its customers and is fast becoming the industry standard.
Feefo is a ratings and reviews, and customer analytics platform that provides the tools to collect genuine, purchase-verified reviews on behalf of over 4,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction; this is in order to increase consumer confidence, and combat the rising issue of fake reviews. To learn more visit the company’s website.