Spotless was established in 1988 by Roger Green when he was at Edinburgh University. A chance conversation with a city centre office worker alerted him to the possible business opportunity of office cleaning. It allowed for early morning work and evening work, while completing University studies in between.
What was intended as a short term 3 year project soon turned into a 100 employee operation, and carried on growing from there.
A happy team and a strong dynamic saw the team grow to 250 employees after 5 years, and a chance to set up in Glasgow.
Then came London, Aberdeen, Newcastle, Manchester, Birmingham, Bristol and Leeds. Edinburgh remains the head office.
We now stand at 1,400 employees and £14m turnover.
A feature of the Spotless story has been to promote cleaning staff to management positions. Two of our Directors were originally cleaning staff whose outstanding contribution saw them continually promoted to the top positions.
They now manage £8m of annualised sales between them.
This has been made possible by a genuine focus on employee welfare. While some other companies might view the cleaning staff as a ‘commodity’, Spotless has always made a strong effort towards recognition, reward and gratitude for every member of staff.
Each Spotless branch has strong local incentivisation for all managers – either in the form of profit share when certain triggers are hit, or in the form of share ownership with voting and dividend rights.
The ambition for the next 10 years is to open 5 more branches and achieve stronger UK coverage throughout the UK.